Skip to the content

How to Read GCMS Notes: Sections, Checks and Officer Notes

A GCMS release is IRCC's record of your application as its officers and systems recorded it in the Global Case Management System.[1] This guide walks through how a release is laid out, how to read the officer notes and the check results, the one abbreviation you can rely on, why parts are blacked out, and what to do next. What the record is, and what each section contains, is covered in What are GCMS notes.

How is a GCMS release laid out?

IRCC does not publish a guide to the printout, and the layout varies with the type of application and the office that handled it. Most releases follow the order below.

PartWhat you will seeHow to use it
Client and application summaryYour UCI, each application number, the category, the responsible office and the key datesConfirm it is the right file, and note which office assessed it
Assessment resultsA line for each check (eligibility, medical, criminality, security) for you and each family member, with a result and a dateOn a delayed file, find the check that is still open
Officer notesDated, free-text entries by each officer or unit that reviewed the file, ending in the decision and its reasonsThe actual reasoning behind an approval, a refusal or a request for documents
Correspondence and activity logLetters, requests and notifications sent, and documents received, with datesCheck that a request was issued and that your reply was recorded
Documents (complete-file requests only)Copies of the forms, letters and supporting documents on fileCompare what IRCC received with what you sent

How do you read the officer notes?

The officer notes are the most useful part of the release. They are free text, written for colleagues rather than for you, so they are often short and full of shorthand.

  • Read them in date order. The sequence shows how the assessment developed: what was reviewed first, what was requested, and what changed after your reply.
  • Find the specific concern. A refusal letter names the ground; the notes usually say which document or fact led to it, for example funds that were not shown to be available, or ties to the home country the officer found weak.
  • Separate the review from the decision. One officer may write an assessment and recommendation and another make the decision; read both, and note which entry records the decision itself.
  • Check the documents the officer relied on. If the notes say something was missing that you did send, the correspondence log and, in a complete-file request, the documents section show what was actually on file.

Abbreviations and codes

IRCC does not publish a public glossary of the abbreviations used inside GCMS, and they vary between offices and over time. Treat lists of "GCMS status codes" found online with caution unless they cite IRCC.

  • R10 refers to section 10 of the Immigration and Refugee Protection Regulations: the completeness check. "R10 passed" means the application was found complete; for permanent residence, IRCC then issues an acknowledgement of receipt ("R10 passed") letter.[3]
  • Other references with a letter and a number in officer notes usually point to a section of the Immigration and Refugee Protection Act or its Regulations. Reading that section on the Justice Laws website tells you what the officer was assessing.

What do the check results tell you?

The online application status tracker shows four review sections, Eligibility, Medical exam, Background verification and Biometrics, each marked "Not started", "Waiting on you", "In progress", "Completed" or "Exempted".[2] The GCMS release shows the same checks in more detail, with a result and a date for each person on the application. When a file is delayed, this is where you see which check it is waiting on. Details of security screening are commonly withheld; see the next section.

See what the officer wrote

We file the access request with IRCC and deliver the release to your dashboard. No Canadian status needed. From USD 19.

Order GCMS Notes

Why are parts of the release blacked out?

According to IRCC, most government information is available; the major exceptions are Cabinet documents and information that could harm Canada's security, and information about other people is disclosed only with their consent or if it is in the public interest.[4] In a GCMS release, that usually means comments about third parties (a sponsor, an employer, family members) and details of security screening are removed, with the section of the Act relied on noted beside each removal. The officer's assessment of your own application is normally released.

If you believe information was withheld wrongly, contact the ATIP office that answered first. If that does not resolve it, a request made under the Privacy Act (your own personal information) goes to the Office of the Privacy Commissioner of Canada,[5] and a request made under the Access to Information Act goes to the Office of the Information Commissioner of Canada.[6]

What should you do next?

  • Delayed file. Note which check is still open and compare the time elapsed with IRCC's posted processing time for your application type.
  • Refused, and you plan to re-apply. Address each concern the officer recorded, with documents that answer it directly. Earlier notes stay on your UCI and are read by the next officer.
  • Considering judicial review. An application for leave must be filed in the Federal Court within 15 days of being notified of the decision if it was made in Canada, or within 60 days if it was made outside Canada.[7] The deadline runs from the decision, not from the day your notes arrive, so speak to a lawyer promptly.
  • Approved. Keep the release. It documents the file, and it helps with any later application.