Privacy Policy
Who We Are
Our website address is https://officernote.ca. We provide services to obtain GCMS notes from IRCC (Immigration, Refugees and Citizenship Canada) and CBSA (Canada Border Services Agency).
Data We Collect
When you register or use our services, we may collect personal information, including:
- ✔️ Your name
- ✔️ Contact details (email, phone number)
- ✔️ Canada immigration credentials used to request GCMS notes from IRCC or CBSA
This data is collected to process your GCMS notes request securely and efficiently.
Cookies
If you fill out a form on Officernote.ca, you may opt-in to save your name, email address, and website in cookies. These cookies are stored for one year to improve your user experience.
Analytics & Tracking
We use third-party analytics tools like Google Analytics to understand visitor behavior, traffic patterns, and improve our website experience. This includes:
- 📊 Number of visitors
- 📊 Page interactions
- 📊 Device and location data (non-personally identifiable)
This helps us enhance our services while maintaining data privacy.
Who We Share Your Data With
We do not sell or share your personal data with third parties. However, data may be shared in the following cases:
- ✔️ For service fulfillment (such as submitting your GCMS request)
- ✔️ Compliance with legal requirements
- ✔️ To improve user experience (e.g., using analytics tools)
- 🔹 Password Reset Requests: If you request a password reset, your IP address will be included in the reset email for security purposes.
How Long We Retain Your Data
- 📌 Contact form entries – Retained for 6 months
- 📌 Analytics records – Retained for 1 year
- 📌 Customer purchase records – Retained for 10 years
- 📌 SMS phone numbers – Retained only as long as necessary for service fulfillment
🔹 Blog comments: If you leave a comment, it and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.
🔹 User profiles: Registered users can view, edit, or delete their personal information at any time (except their username). Website administrators also have access to this information.
Your Data Rights
You have full control over your data. If you have an account or have submitted a form on our website, you can:
- ✔️ Request an exported file of your personal data
- ✔️ Request data deletion (excluding legally required records)
For requests, please contact our support team.
How We Protect Your Data
We prioritize data security through:
- 🔐 Encryption & Secure Servers
- 🔐 Access Control & Authentication Measures
- 🔐 Compliance with Canadian privacy laws
We follow best practices to prevent unauthorized access, data alteration, or misuse.
Where Your Data is Sent
Form submissions may be processed through automated spam detection systems to ensure security.
Embedded Content from Other Websites
Articles or pages on Officernote.ca may include embedded content (e.g., videos, images, articles, forms). These behave just as if you visited the source website directly.
⚠️ Note: These external sites may collect data, use cookies, and track your interactions. If you are logged in to that external website, your data may be linked to your profile there.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices.
- ✔️ Stay Informed: We encourage users to review this page for updates.
- ✔️ Notifications: Significant changes will be communicated via our website or other official channels.